Astra AIKlemen Selakovič
“They put Astra in front of real users and watch. Where people get stuck. What they expected instead. What they need that we haven't built yet.”
PRODUCT TESTING / UX TESTING & RESEARCH
See your app through
your users’ eyes.
Real people use your app and say what they’re thinking. Hear what confuses them, what they value and what stops them moving forward.
from €490per research
4 student users included
Plan your user research 4 student users included
Recruitment, administration and reporting included. Other target personas or research needs: custom quote.
RECOMMENDED BY THE TEAMS WE TEST FOR
Trusted enough to recommend us publicly.
Astra AI works with Fuserwise on regular release testing and real-user research. Its CEO, Klemen Selakovič, publicly recommends keeping this process on a loop with our team: an outside perspective that stays close to the product.
Klemen Selakovič · CEO at Astra AIIN OUR CLIENTS’ WORDS
DiverzumMiklós László
“Fuserwise helps us catch issues from an outside perspective and they raise attention to UX inconsistencies before every release. Thank you Fuserwise team for helping us deploy so reliably. 💪😁”
WHAT CHANGES FOR YOUR TEAM
Stop debating what users might think.
AI can suggest a journey. Your team can explain the design. Real users show you whether it makes sense when nobody is there to help.
Find the moment users hesitate
Understand why onboarding, a new feature or a key task feels harder than expected.
Protect what already works
Hear what people understand and value, so improvements preserve those strengths.
Prioritise with evidence
Bring recorded observations to the next product discussion instead of another opinion.
WHAT YOUR TEAM RECEIVES
Watch the moment.
Understand the problem.
- Recorded user sessionsWatch and listen to the experience directly, with recordings captured under the agreed consent and access arrangements.
- A map of user understandingWhat participants liked, understood, questioned or struggled with, linked to the relevant product moments.
- Prioritised UX findingsEvidence-backed recommendations and a discussion of which changes to make or validate next.
HOW UX RESEARCH WORKS
Watch real users.
Understand what to change.
From a focused research question to observations your product team can use.
1 / RESEARCH BRIEF
What do you need to understand?
We agree the research question, realistic tasks, participant profile and price. Focus on a journey or feature your team needs to understand better.
Research brief
- Question
- What do users expect or struggle with?
- Journey
- The task or feature to explore
- Participants
- Target users agreed with you
2 / RECRUITMENT
The right people for your question.
We recruit participants and organise sessions, administration and recording consent. The base package covers 4 student users; other personas receive a custom quote.
Participant plan
- Base package
- 4 student users
- Other personas
- Recruitment and scope quoted individually
- Preparation
- Scheduling and recording consent
3 / THINK-ALOUD SESSIONS
See where users hesitate.
Participants try realistic tasks and say what they are thinking. We record with consent, observe what happens and listen to their expectations and questions.
A session in practice
- Task
- Prepare for your upcoming exam using the app
- Observe
- Where users hesitate or get stuck
- Listen
- What they expected and what they value
- Record
- Session evidence with participant consent
4 / RESEARCH HANDOVER
Bring users into your product decisions.
Get the observations and recordings in a clear report. Review friction, unmet needs and strengths, then decide what to change or validate next.
Your research report
- Friction
- Where the journey breaks down
- Needs
- What users expected or wanted
- Strengths
- What already makes sense
- Next step
- Changes or questions to validate
A FOCUSED START
Bring us your next
product question.
From €490 per research. This is a base package that includes recruitment, administration and reporting for 4 student users. Additional student users are €100 each. Custom quotes apply for different target personas or research needs.
Applicable VAT confirmed in your quote. Compare Product Testing packages ↗
Are these real user interviews?
Yes. Participants use the app during the session and explain what they are thinking. We agree which users are relevant to your research question.
Are sessions recorded?
Yes, with participant consent. Recording and sharing arrangements are agreed before the research begins.
Do you also record what users like?
Yes. We capture what works and what users understand as well as the friction, confusion and unanswered questions.
How is UX Testing priced?
From €490 per research. This is a base package that includes recruitment, administration and reporting for 4 student users. Additional student users are €100 each. Custom quotes apply for different target personas or research needs.